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Privacy Policy for Poisonous Promotions Limited

At Poisonous Promotions Limited (referred to as “we,” “our,” or “us”), we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with us in any other way. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, shipping address, and payment information.
  • Account Information: Username, password, and other information related to your account.
  • Health Information: When necessary, we may request information about your health preferences, goals, and lifestyle to provide personalized recommendations (e.g., supplements or vitamins).
  • Device and Browsing Information: Information about your device, IP address, browser type, location data, and usage data.
  • Payment Information: Payment card details, billing address, and transaction history, handled securely via our payment processor.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Fulfillment: To process orders and deliver products, including handling payments, managing subscriptions, and providing order confirmations.
  • Personalized Services: To provide personalized product recommendations based on your health and wellness goals (using AI-driven technology).
  • Customer Support: To respond to your inquiries, provide support, and resolve any issues related to our products or services.
  • Marketing: To send promotional emails, offers, and newsletters (you can opt-out at any time).
  • Compliance: To comply with legal obligations, such as tax reporting, and ensure that we meet all regulatory requirements.

3. How We Protect Your Information

We are committed to protecting your personal data. We implement appropriate technical and organizational measures to ensure your information is secure, including:

  • Encryption: We use SSL (Secure Socket Layer) encryption to secure the transmission of personal and payment information during checkout.
  • Access Control: Only authorized personnel have access to your personal data.
  • Data Storage: We store your personal information on secure servers and take steps to prevent unauthorized access, disclosure, or alteration.

4. Sharing Your Information

We may share your personal information with third parties only in the following circumstances:

  • Service Providers: We work with trusted third-party vendors who help us run our business, including payment processors, delivery companies, and marketing agencies.
  • Legal Compliance: We may disclose your information if required by law, such as for legal proceedings, to protect our rights, or to comply with any legal process served on our business.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and analyze usage. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Provide personalized content and ads
  • Track your browsing behavior on our website

You can adjust your browser settings to block cookies or notify you when cookies are being used. However, please note that some features of our website may not work properly if cookies are disabled.

6. Your Data Protection Rights

As a user, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can correct any inaccuracies in the personal data we hold about you.
  • Right to Erasure: You can request that we delete your personal data under certain circumstances.
  • Right to Restrict Processing: You can ask us to limit how we use your personal data in certain cases.
  • Right to Object: You can object to the processing of your personal data for specific purposes, such as direct marketing.
  • Right to Portability: You can request your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at the information below.

7. Retention of Your Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. If you close your account, we will continue to store certain personal data as required by law, such as tax and financial records.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal data from a child under 18, please contact us immediately, and we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website. Please review this page periodically for updates.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us:

Poisonous Promotions Limited
Email: info@ppromotions.co.uk
Phone: +44 7880 335144
Address: The Winning Box, 27- 37Station Road, Hayes, UB3 4DX,United Kingdom.